Terms and Conditions – Coach Hire
These conditions apply whether a contract has been made verbally or in writing. The hirer acts on behalf of all passengers travelling on the vehicle / vehicles. If the hirer is a company, group, or partnership, an individual must be named as the person responsible for all the passengers travelling. The hirer or nominated person (hereinafter referred to as “the hirer”) will be responsible for the actions and decisions of each passenger on board including any additional costs incurred in performing the contract, whether or not the hirer actually travels with the party. Halpenny Transport Ltd (hereinafter referred to as “the company”) will accept instructions from the hirer. If the hirer is not travelling with the party, another representative must be chosen, and the company informed prior to the journey taking place and a contact number provided.
Quotations are given on the basis of the most direct route and on the information provided by the hirer. The route used will be at the discretion of the company unless it has been particularly specified by the hirer, in which case the route will be clearly shown on the quotation. All quotations are given subject to the company having available a suitable vehicle at the time the hirer accepts the quotation. Quotations are valid for 28 days – unless otherwise stated. Quotations are given for coach and driver only. Any additional charges will be separately identified and will be the hirer’s responsibility – unless otherwise specified.
3. On-Line Bookings
Bookings required within 24 hours of being placed, particularly those required and placed during weekends or public holidays MUST also be telephoned.
4. Use of Vehicle
The hirer cannot assume use of vehicle between outward and return journeys, nor for the vehicle to remain at the destination for the hirers use unless this has been agreed with the company in advance.
5. Route and time variation
The company reserves the right to levy additional charges for additional mileage or time than that agreed. The charges will be pro rata and in accordance with the formula advised on the booking confirmation. The vehicle will depart at times agreed by the hirer, and it is the responsibility of the hirer to account for all passengers at each departure time. The company will not accept liability for any losses incurred by passengers who fail to follow instructions given by the hirer.
6. Drivers Hours
The hours of operation for the driver are regulated by law, and the hirer accepts the responsibility of ensuring the hirer keeps to the hours and times agreed by the company. Neither the hirer nor any passenger shall delay or otherwise interrupt the journey in such a way that the driver is at risk of breaching regulations relating to his driving hours or his duty time. If a breach occurs, the hirer will be responsible for any additional costs incurred, unless the breach is outside the control of the hirer. Any additional costs will be calculated as set out at condition 4.
7. Seating Capacity
The company will, at the time of booking, agree and specify the legal seating capacity of the vehicle to be supplied. The hirer must not load the vehicle beyond this capacity.
No animals (other than guide dogs and hearing dogs notified to the company in advance) may be carried on any vehicle without prior written agreement from the company.
Written confirmation by the company is the only basis for acceptance of a hiring or for a subsequent alteration to it’s terms.
Any deposit requested must be paid by the first date agreed, and paymentin full must be made by the second date agreed- before the start of the hire, unless otherwise agreed by the company.
11. Cancellation by Hirer
If the hirer wishes to cancel any agreement, the following scale charges will apply in relation to the total hire charge. The cost of accommodation, meals and entrance fees which have already been purchased by the company at the request of the hirer, will be charged in full to the hirer, plus any administration charges incurred by the company. Cancellation of coach hire due to inclement weather conditions will also be charged as set out below:
Coach Hire Days
(Prior to Departure)
10 days or more
Loss of deposit / 10% of hire cost
15% of cost of hire
25% of cost of hire
50% of cost of hire
Day of hire
85% of cost of hire
Arrival of coach at pick-up point
100% of cost of hire
12. Cancellation by the Company
In the event of any emergency, riot, civil commotion, strike, lock out, stoppage or restraint of labour or on the happening of any event over which the company has no control (including adverse weather and road conditions) or in the event of the hirer taking any action to vary the agreed conditions unilaterally, the company may cancel the contract by returning all money paid by the hirer without further or other liability.
13. Vehicle to be provided
The company reserves the right to provide a larger vehicle than that specified at no additional charge unless any extra seats are used in which case any additional pro rata charge will be made to the hire charge. The company reserves the right to substitute another vehicle (including those of other operators) or ancillary facilities for all or part of the hiring subject to such substitutes being of at least equivalent quality.
14. Breakdown and Delays
The company gives its advice on journey time in good faith. However, as a result of a breakdown or traffic congestion, or other events beyond the reasonable control of the company, journeys may take longer then predicted and in those circumstances the company will not be liable for any loss or inconvenience suffered by the hirer as a result.
15. Agency Arrangements
Where the company sub-contracts vehicles from other operators at the request of the hirer and where the company arranges ancillary facilities such as meals, accommodation, ferries, entrance fees, admission tickets or any other services provided by another supplier, it does so as agent for and on behalf of the hirer. Any terms and conditions imposed by such other suppliers through the company shall, insofar as they are supplied to the hirer, be binding on the hirer as if he/she has directly contracted such services and the hirer shall indemnify the company against any loss, claim, damage or award in respect of a breach of supplier’s terms and conditions brought about by the hirer’s actions.
16. Passenger Property
All vehicles hired by the company are subject to restrictions on carrying luggage for statutory safety reasons. The hirer accepts that the driver shall be the sole judge as to whether and to what extent passengers’ property is carried. Large, bulky items may not be able to be carried, and the hirer should take all steps to notify the company in advance of such requirements. The company accepts any personal property of the hirer and passengers on the understanding that it will take reasonable steps to avoid loss or damage. The hirer should notify the company or the driver if items of exceptional value are to be carried on the vehicle. It is the hirer’s responsibility to minimise risk of loss when property is left unattended.
17. Conduct of Passengers
The driver is responsible for the safety of the vehicle at all times, and as such may remove any passenger whose behaviour prejudices safety. The hirer is responsible for any damage caused to the vehicle by the passenger for the duration of the hire. Where the hire is to a sporting event, the hirer should be aware of the legal requirements relating to alcohol and the conditions of entry to sporting events / public places.
In the event of complaint about the company’s services, the hirer should endeavour to seek a solution by seeking assistance from the driver or from the company. If this avenue has not provided a remedy, complaints should be submitted in writing and within 14 days of the termination date of hire.
No bill, poster or notice is to be displayed on any vehicle without written consent of the company.
20. Refreshments and Alcohol Drinks
Other than a vehicle fitted expressly for that purpose, food and drink may not be consumed on any vehicle without prior written consent from the company.
Terms and Conditions – our website
You agree that you are only authorised to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for your personal use, unless otherwise specifically authorised by Halpenny Travel to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorised by Halpenny Travel to do so. The content and software on this Site is the property of Halpenny Travel and/or its suppliers and is protected by U.S. and international copyright laws. We post a legal notice and various credits on pages of the Site, which may not be removed. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits.
Halpenny Travel does not promise that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any Content, search or link on it. The Site and its Content are delivered on an “as-is” and “as-available” basis. Halpenny Travel cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. Halpenny Travel disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. Halpenny Travel will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, and punitive and consequential damages.
Halpenny Travel makes no guarantee of any specific result from use of this Site or use of the Halpenny Travel service.
Halpenny Travel disclaims any and all liability for the acts, omissions and conduct of any third party users, Halpenny Travel users, advertisers and/or sponsors on the Site, in connection with the Halpenny Travel service or otherwise related to your use of the Site and/or the Halpenny Travel service. Halpenny Travel is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to Halpenny Travel at firstname.lastname@example.org. Halpenny Travel may investigate the claim and take appropriate action, in its sole discretion.
Halpenny Travel logos as well as Halpenny Travel and design found on this site are registered trademarks of Halpenny Travel Ireland. Halpenny Travel’s trademarks may be used publicly only with the written permission of Halpenny Travel.
Ownership of Materials
All materials on Halpenny Travel’s website are copyrighted and are protected under treaty provisions and world-wide copyright laws. Halpenny Travel’s materials may not be reproduced, copied, edited, published, transmitted or uploaded in any way without Halpenny Travel’s written permission. Except as expressly stated in the limited licence provision of these terms and conditions, Halpenny Travel does not grant any express or implied right to you under any of its trademarks, copyrights or other proprietary information.
We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license express consent, valid defence or fair use exemption to do so. In particular, users who submit Content to this Site, whether articles, images, stories, software or other copyrightable material must ensure that the Content they upload does not infringe the copyrights or other rights of third parties (such as privacy or publicity rights). After proper notification by the copyright holder or it agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing users’ rights to use and/or access to this Site. We may, also in our sole discretion, decide to terminate a user’s rights to use or access to the Site prior to that time if we believe that the alleged infringement has occurred.
Links and Search Results
The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. Halpenny Travel has no control over these sites or the content within them. Halpenny Travel cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Halpenny Travel does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Halpenny Travel for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us atcustomer.services@Halpenny Travel.ie and we will investigate your claim and take any actions we deem appropriate in our sole discretion.
The following is a partial list of the kind of Content that is illegal or prohibited on the Site. It includes Content that:
– is patently offensive to the online community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; could be harmful to minors
– harasses or advocates harassment of another person;
– involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;
– promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
– promotes an illegal or unauthorised copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
– contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
– displays pornographic or sexually explicit material of any kind;
– provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
– provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
– solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and
– engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.
Although Halpenny Travel cannot monitor the conduct of its Users off the Site, it is also a violation of these rules to use any information obtained from this Site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any User without their prior explicit consent.
No Commercial Use
No area of this Site may be used by our visitors for any commercial purposes such as to conduct sales of tickets, merchandise or services of any kind. You must obtain our prior written consent to make commercial offers of any kind, whether by advertising, solicitations, links, or any other form of communication. Without limiting the foregoing, you may not resell or link to other sites for the purpose of selling tickets of any kind. We will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site. We reserve the right to block access to or cancel a ticket order on any user known or reasonably believed to be associated with any ticket broker or tout, or utilizing automated means to process or place ticket orders, or re-selling tickets for commercial gain in any manner whatsoever, or whose ticket order exceeds the stated limit.
Access and Interference
You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorised purpose without our prior expressed written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Halpenny Travel web site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own person, non-commercial use) from our website without the prior expressed written permission of Halpenny Travel.
Unauthorized Use of the Site
Illegal and/or unauthorised uses of the Site, including, but not limited to, unauthorised ticket sales, unauthorised framing of or linking to the Site, or unauthorised use of any robot, spider or other automated devise on the site, will be investigated and appropriate legal action will be taken, including without limitation civil, criminal and injunctive redress.
Violation of the Terms
Limitation on Liability
Except in jurisdictions where such provisions are restricted, in no event will Halpenny Travel be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits, even if Halpenny Travel has been advised of the possibility of such damages.
This site is controlled and operated by Halpenny Travel from its offices in Ireland. If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed and construed by Irish law. In the event of a dispute arising out of or relating to these terms and conditions, or your use of or access to this site, litigation must be brought in court in Ireland without regard to its conflict of law provisions.
You agree to indemnify and hold Halpenny Travel, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.
Halpenny Travel’s mission is to ensure customer satisfaction at every stage.
Changes and cancellations
Change and Cancellation charges apply. Cancellation requests made after the dates printed on the ticket cannot be facilitated. Bookings that have not been cancelled prior to the expiry date on the ticket are not eligible for refund.
In order to qualify for a refund, cancelled tickets must be submitted to Halpenny Travel within 28 days of the expiry date as printed on the ticket. Cancelled tickets should be submitted to Halpenny Travel, Blackrock, Dundalk. Co Louth. Ireland.
The following refund rules apply:
» Cancelled up to the day before travel – 80% refund on the ticket price.
» Cancelled on the day of travel – 50% refund on the ticket price.
» All cancellations must be made before the time of travel to be considered eligible for refund.
» Tickets must be presented for cancellation.
» No refund on card fees.