How we use your information
Using our website:
When a customer uses our “Contact Us” or contact form function, a session cookie is created. This creates a unique identifier, ensuring that your details can only be attached to your application, guarding against fraudulent activity. The session cookies have a short lifespan and ‘time-out’ after a short period of time. The cookies are not logged by the The Company and we do not retain a record. The information supplied by you to us is treated as confidential data and is never supplied to a third party. We will keep your contact information for the purposes of replying to your sales query and as The Company customer we will send you monthly emails. You can unsubscribe from these emails at any time by clicking on the link in the email footer.
Online Consent Form :
As a website user you have the right from 25th of May 2018 to request your personal information, delete your personal information and to unsubscribe from any future email marketing campaigns. The form is located at the link below
Please be aware that it is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.
As far as possible, we will not disclose personal data without consent. We will not disclose your personal data to third parties except in instances where an individual has consented to the disclosure, or we are obliged by law to disclose the data. Third parties to whom we may disclose information include organisations such as An Garda Síochána.
What is a cookie:
A cookie is a small piece of data that may be stored on your computer or mobile device. It allows a website “remember” your actions or preferences over a length of time.
Further information on cookies can be found at http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
How are they used on this site:
This site uses 2 different types of cookie,
o Session Cookies
o Persistent Cookies
Session Cookies are temporary cookies that are not stored on your computer or mobile device. They are used as part of the registration process for financial security purposes. A session cookie is also used to remember your language preference when viewing the site. These session cookies are erased when you close your browser, or after 60 minutes of inactivity.
Persistent cookies are those placed on your computer or mobile device for a pre-determined length of time when you visit this site. This site only places cookies that are specific to this site.
The Company uses Google Analytics to assist us in enhancing our website to ensure we provide relevant information in a easily accessible format.
Google Analytics Cookies used on this site
|12 months from last visit
|Used to distinguish visitors to site
|Used to throttle request rate
|Used to throttle request rate
|12 months from last visit
|Used to distinguish visitors and pages visited. Records a unique ID, the date and time of first visit, time of current visit nd total number of visits made
|30 minutes from last visit
|Used to determine new sessions or visits. Stores the number of page views in current visit and start time of visit
|_ _ utmc
|Used to note that the visit has ended when browser is closed
|Records the site you may have linked to our page from. Only records data if you clicked on a link to our site from a different website
Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you and so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.
Links to Halpenny Travel websites
The Halpenny Travel websites may provide links to third-party websites for your convenience and information. Halpenny Travel is not responsible for the privacy practices or the content of such websites or for the privacy policies and practices of other third parties.
Types of information we collect
This is Information that is associated with your name or personal identity. Halpenny Travel uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your relationship with Halpenny Travel. We take seriously the trust you place in us. Halpenny Travel will not sell, rent or lease your personal information to others.
On some Halpenny Travel websites, you can order products or services, request information, subscribe to marketing or support materials, register yourself, or apply for a job at Halpenny Travel. The types of personal information you provide to us on these pages may include name, postal address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background and job interest data.
To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
This is data about usage and service operation that is not associated with a specific personal identity. Halpenny Travel collects and analyzes non-personal information to evaluate how visitors use the Halpenny Travel websites.
Non-personal data we collect may include the pages visited on the CIÉ websites, unique URLs* visited within the Halpenny Travel websites, browser type, IP** address and date/time patterns of visits. Most non-personal data is collected via cookies or other analysis technologies.
Halpenny Travel is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Halpenny Travel does not knowingly collect information from children under the age of 13 and Halpenny Travel does not target its websites to children under 13.
How Halpenny Travel uses your information
Halpenny Travel uses your personal information to provide you with products or services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some Halpenny Travel websites. Occasionally we may also use your information to contact you for market research regarding Halpenny Travel products or services. We will give you the opportunity to choose your privacy preferences regarding such communications.
Credit card information is used only for payment processing and fraud prevention. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or Halpenny Travel and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
Non-personal data is aggregated for reporting about Halpenny Travel website usability, performance and effectiveness. It is used to improve the customer experience, usability and website content.
Who Halpenny Travel shares your information with
Halpenny Travel will not sell, rent or lease your personal information to others. Halpenny Travel will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Halpenny Travel may share customer information across Halpenny Travel -owned business entities and companies working on our behalf.
Access to and accuracy of your information
Halpenny Travel strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Halpenny Travel websites may limit access to specific individuals through the use of passwords and other personal identifiers.
Keeping your information secure
Halpenny Travel is committed to protecting the information you provide. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Halpenny Travel has in place appropriate physical and managerial procedures to safeguard the information we collect.
When you purchase travel tickets online or access your personal profile you can do so through a secure server. The use of SSL technology means that all personal information, such as your credit/debit card number, will be encrypted as it travels from your computer to the PayPal Booking Engine. When received, the information is decrypted and processed in the same way as a normal card transaction by telephone. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
If your browser supports SSL, and if you entered our site via our secure server access, then transmission of any sensitive data will be protected. If your browser does not support SSL, we recommend that you upgrade to the latest version of any browser to enhance the security of further transactions, otherwise the transmission of your personal data may not be protected and CIÉ disclaims any responsibility in this regard.
Changes to this statement
If there are updates to the terms of Halpenny Travel Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. This is a live document, under regular review. This policy was last updated in 2018.